Security Best Practices for Clients

This guide provides recommended security practices for clients using SkyCloud-managed services.

Password Standards

• Use strong unique passwords
• Avoid password reuse across platforms
• Protect administrative credentials carefully
• Enable MFA where available

Email and Communication Security

• Verify suspicious requests before responding
• Avoid opening unknown attachments
• Report phishing attempts immediately
• Protect business communication systems carefully

Device Security

• Keep systems updated regularly
• Use device passcodes or biometric protection
• Report lost devices promptly
• Avoid using unsupported operating systems

Operational Expectations

• Report suspicious activity quickly
• Communicate outages clearly
• Use support systems for operational concerns
• Protect client portal credentials carefully

Document Governance

• Owner: SkyCloud Operations
• Review Frequency: Quarterly
• Last Major Revision: 2026-05-27
• Status: Active Operational Document